*10% discount for first 10 to register for the course per batch (i.e. N54,000 in Ikeja and N63,000 in Lekki)
ITIL V4 Foundation
ITIL is the ultimate in IT best practice, ITIL 4 builds on all the best things from ITIL and expands IT and service operations into the future.
ITIL 4 will enable IT professionals to support their organization on their journey to digital transformation and support world-class digital services.
- ITIL 4 helps to successfully navigate the modern digital world
- ITIL 4 provides a holistic picture of IT enabled service delivery
- ITIL 4 reflects and integrates other established ways of working
- ITIL 4 incorporates all the best things from ITIL
Start Your ITIL V4 Journey
Get started with ITIL 4 Foundation. Start to build your career with ITIL or reaccredit from ITIL V3 to demonstrate your digital skills and meet your career goals.
What is in ITIL V4?
ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.
- Service Value System.
Looking beyond the delivery of services to end-to-end value co-creation.
- Guiding Principles
Adopt and adapt ITIL to your own needs and circumstances.
- Four Dimensions
Enables a holistic approach for co-creating value for your customers.
- Processes to Practices
Practical ‘how-to’ examples for building effective IT enabled services.
Flexibility to work with other technologies and methods.
- Use the ITIL terminology
- Understand the ITIL processes needed in your IT department
- Identify the sub-activities for each best practice process
- Understand your role and responsibilities regarding IT Service Management
- Understand aspects of implementing ITIL processes and creating a cycle of continuous improvement.